Our policy lasts 8 days. If 8 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.International orders are not eligible for returns nor refunds.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please send your purchase back to SPIC Corporation, BM building 4F,2-12-30 Komachi Kamakura-City Kanagawa, JAPAN 248-0006. Even if you return to the manufacturer we can not help you.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: SPIC Corporation, BM building 4F 2-12-30 Komachi Kamakura-City Kanagawa, Japan 248-0006.
To return your product, you should mail your product to: SPIC Corporation, BM building 4F 2-12-30 Komachi Kamakura-City Kanagawa, Japan 248-0006.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Thank you for visiting and shopping at Lypo-C Official. Following are the terms and conditions that constitute our Shipping Policy.
International order shipment
We will arrange for the delivery via Express Mail Service(EMS), Airmail or Economy Air(SAL). You can see more details on the shipping page. We regret that some items cannot be delivered. We are not responsible for the loss of International transportation.
Customs duty for international order
Customs duty can be added to some merchandise. We can not accept them.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Please always contact us first if there is a problem with your order. No matter what the issue is, we will work out a solution with you. Please refer to our problem resolution page here for more information.
In case a shipment could not be delivered due to a wrong address, the package not being claimed or being refused by the addressee, it will be returned to SPIC Corporation, BM building 4F 2-12-30 Komachi Kamakura-City Kanagawa, Japan 248-0006. To resend undelivered shipments, additional shipping fees will apply. Please refer to our Cancellation and Return Policy in case you are not interested in having your order resent.
A package returned to us by the post office as undeliverable, unclaimed, or refused by the addressee is not an authorized return and as such not eligible for a refund. In addition, shipping costs will not be compensated in the case of a package returned to us by the post office as undeliverable, unclaimed or refused by the addressee.